Booking an appointment

Find a salon, pick a service and a time, and confirm.

1. Book your first appointment — From finding a salon to a confirmed time, start to finish.
2. Book more than one service — Add several services to one appointment and keep them back to back.
3. Book an appointment at your place — Some professionals come to you. Here is how to book one, and what happens to the address you give.
4. Book without an account — You can book as a guest. Here is what is different.
5. Choose a professional or anyone available — Choose one professional when the person matters, or leave the choice open to see times across the eligible team.
6. Why a booking time is not offered — Times reflect the full visit, the salon's hours, the professional's schedule and appointments already occupying the calendar.
7. Book as a guest from a salon link — A salon's own booking link can offer guest checkout. The review tells you whether you pay online or at the salon.
8. Understand your booking status — Pending, confirmed, checked in, completed, cancelled and no-show each describe a different point in the appointment.
9. Use your booking code when you arrive — Your appointment includes a QR code and may include a short check-in code. Show the code at the salon so your arrival can be recorded.
10. When a time is taken during payment — Availability is checked again before payment starts. If another booking wins the time first, you are asked to choose another slot and no charge begins for the refused booking.