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Use the exact account email, follow the error shown and reset the password if you no longer know it.

1 min read · Updated August 28, 2026

In short

Gloa tells you when the email or password is wrong, when the email still needs confirmation or when there have been too many attempts.
If you forgot the password, request a recovery code from Forgot password.
A new recovery code makes the previous one stop working.

Signing in uses the email address and password attached to your account. Gloa trims spaces around the email address, but the password must match.

Enter the email address used for your Gloa account.
Enter your password and choose Sign in. If the message says the email or password is wrong, check both before trying again.
If you do not know the password, choose Forgot password after entering your email.
Use the code from the recovery email to choose a new password.

The message says your email is not confirmed	Open the confirmation message sent when the account was opened and complete that confirmation first.
The recovery code is wrong or expired	Request a new code and use only the newest message.
Your session expired while using Gloa	Sign in again. Gloa signs out the expired session on this device.