Why one booking takes one reward

A booking accepts one reward ticket. Selecting another reward replaces your current choice, and the booking total updates so you can compare before confirming.

1 min read · Updated August 28, 2026

In short

  • You can apply one reward ticket to each booking.
  • Choosing a different ticket replaces the one already selected.
  • Unused unlocked tickets remain available for another eligible booking.

The booking carries one reward reference, so rewards do not stack. The selected reward changes the eligible amount shown in your booking; it does not consume the other tickets in your wallet.

  1. Select the reward you want at the review step.
  2. Select a different reward if you want to replace your first choice. Select the chosen reward again if you want to remove it instead.
  3. Review the new total before confirming.
Maximum on one bookingOne reward
Other unlocked ticketsStay in your wallet
My first reward became unselected.Selecting another reward replaces it. Choose the ticket you want and check the resulting total.

Related articles

  • Use a reward on a booking — Choose an unlocked salon reward and apply it before you confirm. The booking summary shows exactly what it changes.
  • A reward held for an unfinished booking — After you submit a booking with a reward, the ticket is reserved for that booking while confirmation or payment is unfinished. It shows as Reserved and cannot be used on another booking at the same time.
  • How you earn points — A participating salon adds points after an eligible visit is completed. The salon chooses how its program works and which services count.
  • Your reward after a cancellation — A reward held for a booking returns to your rewards when that appointment is cancelled. The salon's money policy still applies separately.