When a reward changes your deposit

A loyalty benefit from the salon can reduce or remove the deposit. The payment review shows the normal deposit, your benefit and what remains due.

1 min read · Updated August 28, 2026

In short

  • The salon decides which loyalty benefit it offers and who qualifies.
  • Your deposit can be reduced, removed or replaced by reserve-now-pay-later.
  • The final review shows the benefit before you confirm.

This benefit changes when you pay, not the fact that the booking total remains due. If the deposit is removed, the payment review shows no deposit now and the amount that will be paid at the appointment.

Deposit waiverNothing is taken as a deposit; the total remains for the appointment
Reduced depositA smaller amount is charged now and the rest remains
Pay laterNo deposit is charged and a card is saved for the booking

When the benefit applies, the review labels you as a loyal client. For a removed deposit it shows the usual amount crossed out; for a reduction it shows both the usual and reduced amounts.

  1. Open the payment section on the final booking review.
  2. Read the amount due now and the amount left for the appointment. A pay-later benefit can also show a no-show amount when the salon has set one.
  3. Finish saving or paying with your card, then wait for the booking confirmation.
My reward did not change the depositUse the amounts on the final review. A waiver or reduction applies only when the salon offers it, you qualify, and the booking has a deposit that can be changed.

Related articles

  • How deposits work — A deposit is part of your booking total, not an added charge. The salon's policy and the service you choose determine whether one is requested.
  • Save and manage a card — Your card can be saved while you book, then used for the amount due when you arrive. You stay in control of which saved card is the default.
  • What you pay, and when — See what a deposit covers, what is charged at booking, and what remains for your visit. The final review gives you the exact figures before you agree.
  • When a card is declined — A declined card does not mean the amount was successfully paid. Retry or use another card, depending on when the payment failed.