What you pay, and when

See what a deposit covers, what is charged at booking, and what remains for your visit. The final review gives you the exact figures before you agree.

2 min read · Updated August 28, 2026

In short

  • The final review separates what is due when you book from what is due at your appointment.
  • The salon chooses its payment policy, so use the split shown for your booking.
  • A deposit is part of the service price, not an extra fee.

Before you confirm, Gloa separates the amount due now from the amount due at your appointment. Read that split as the answer for this booking: salons choose their own payment policy, so another salon may ask for something different.

What a deposit means

A deposit is part of the service price paid when you book. It holds the time for you and lowers what remains to pay. It is not an extra fee. A salon may ask for one because a late cancellation leaves time that can be difficult to fill.

  • If a deposit is due, it is charged when you finish booking. At check-in, Gloa may try to charge the remaining service balance to the card assigned to the booking.
  • If the full service price is due now, the review says so and nothing remains for arrival.
  • If no online payment is due, the review tells you whether your card is being saved for arrival or whether you pay the salon directly.
Before you confirmThe final review shows the exact amount due now and what remains for the appointment.
When you finish bookingAny deposit or full service price due now is charged.
When you check inIf the booking has a usable saved card, Gloa may try to charge the remaining service balance. A failed or unavailable card can leave the balance due and require another payment step.

The Gloa booking fee

Some bookings include a small flat fee from Gloa, with the required sales taxes. It is separate from the salon's service price and is itemized in your summary. The exact fee is confirmed on the final screen before any payment is taken.

Related articles

  • Save and manage a card — Your card can be saved while you book, then used for the amount due when you arrive. You stay in control of which saved card is the default.
  • How a refund reaches you — A refund goes back through the card payment it came from. It often appears within hours, but your card issuer controls when it shows on your account.
  • When a card is declined — A declined card does not mean the amount was successfully paid. Retry or use another card, depending on when the payment failed.
  • Pay at the salon or when you book — The salon decides whether your booking needs money now. Your final review says what is due before you confirm.