Gloa for business

WORKING INDEPENDENTLY

Your talent. Your business.

Your calendar, your booking page and your client relationships, together. Discover how Gloa supports the professional behind every appointment.

LEADING A TEAM

One salon. A shared direction.

Bring appointments, team coordination and business visibility together, from your first location to the next.

CALENDAR

The calendar

Manage every professional in one calendar. Clients see the same current availability on your booking page.

One column per professional

View the full team schedule or one professional’s day.

Opening hours and closed days

Set recurring days off, holidays and salon closures. The booking page applies them immediately.

Breaks and time away

Block an hour or a week for one professional or the full team.

Walk-ins at the desk

Add clients who arrive without a booking to keep the calendar current.

No double bookings

Once a time is booked, another client cannot confirm the same time.

YOUR CLIENTS

Client records

Keep the client information your team needs in one record. You control the information entered.

Complete history

Review visits, services, spending and preferred professionals.

Private notes

Record formulas, allergies and preferences for your team.

Import your existing list

Matching contact details identify imported clients as existing clients. Large imports submitted after bookings begin may require review before commission exemptions apply.

Deposit requirements

After a missed appointment, you can require a deposit for the client’s next booking. Client-facing wording remains neutral.

Reviews from completed visits

Only clients with a completed visit can leave a review. You can publish your own response.

PAYMENTS

Payments

Card payments are paid to your own account, not held in a Gloa balance. The terms accepted at booking continue to apply if you later change your policy.

Deposit, full payment or card on file

Choose the requirement for each service. Clients see it before confirming.

Booking-specific cancellation terms

A later policy change does not alter the terms accepted for an existing appointment.

No-shows and late cancellations

Apply or waive the fee accepted by the client at booking. No fee is applied unless it was disclosed before confirmation.

Payouts to your own account

Gloa does not hold these funds. The payment processor pays your account according to your payout schedule.

Refunds, whole or partial

Issue full or partial refunds. The adjustment remains recorded.

Taxes shown separately

Gloa charges GST and QST on its own fees as separate line items. They are not included in the price of your service.

CONVERSATIONS

Messages

Clients contact the salon without using a team member’s personal number. Messages and appointment details remain together.

Chat inside the app

Send photos and voice notes, and view read status.

Reminders before every visit

Send an email confirmation at booking, then reminders the day before and a few hours before the visit.

Automatic change notices

Clients receive an automatic email when an appointment is cancelled or rescheduled.

Internal team thread

Keep team conversations separate from client messages.

Action notices

See notices for failed cards, appointments requiring review and unanswered client messages.

French and English

Content, including the payment screen, appears in the reader’s selected language.

LOYALTY

Loyalty and rewards

Set the rules for points and rewards. A reward is used only when the client requests it.

Points on your terms

Set the points value and reward thresholds.

Available rewards

Offer a service, percentage or fixed amount and apply it to the booking total at the desk.

Visible tiers

Clients can view their current tier and upcoming thresholds.

Reserved rewards

A claimed reward is reserved for that appointment. A full refund restores it to the client’s balance.

ONLINE

Your storefront

Create a Gloa page with your colours, fonts and photographs. The booking button opens your current availability.

gloa.ca / your name

Use one short address on printed materials, social profiles and signage.

Three templates

Choose and adjust colours, typefaces, the hero and page sections in a live preview.

Work galleries

Add galleries and before-and-after images directly to your page.

A QR code for the counter

Print a code that links directly to your booking page.

Already have a website?

Connect it to Gloa and present the booking page under your name without the surrounding Gloa site.

Local discovery

Show your salon in map and search results with services, hours and current availability.

REPORTING

Reports

Reporting uses appointment and payment records already in Gloa, reducing duplicate entry and manual reconciliation.

Configurable dashboard

Arrange the tiles you use, including today’s schedule, revenue and new clients.

Grouped reports

Group reports by service, professional or period. View them on screen or export them.

Sales and tips at the desk

Review each sale and the professional associated with each tip.

Accounting documents

Access documents for each period, with taxes on Gloa fees itemized separately.

Numbered documents

Invoices and commission statements are not rewritten after issue. Corrections receive a separate numbered credit note.

Items requiring review

Appointments and payments that do not complete successfully are identified for review.

TEAM

Team and locations

Manage additional professionals, guest artists and locations without creating a separate account.

Invite your team

Each team member receives a calendar, professional name and client conversations.

Role-based access

Team members can view their schedule and clients. Funds remain with their owners.

Several locations, one brand

Use one bill while setting hours and prices by location. Team members can work across locations.

Guest artists and chair rental

Host a professional for a week or a season without adding them to payroll or granting access to your financial records.

Closing a location

Close one location while retaining access to its history and accounting records.