FOR SALONS
Your salon, working together
Gloa brings the moving parts of a salon into one operating view: the team’s schedule, client records, booking page, payments and reporting. Give each person the access their work calls for while keeping the business connected.
- Priced per open location
- No per-person fee
- Cancel at any time
THE SALON DAY
See the full day without chasing it
A salon schedule changes across chairs, services and people. Gloa puts the team in one calendar while clients see availability that matches the working day you have set.
- One column per professional
- Move from the whole team schedule to one professional’s day without losing the context around it.
- Hours and closures in the right place
- Set recurring days off, holidays, breaks and closures for one professional or the full location.
- Walk-ins at the desk
- Add arriving clients directly to the calendar so the schedule remains current.
- Online availability that follows operations
- Booked times cannot be confirmed twice, and booking availability reflects the hours and time away you set.
YOUR SALON ONLINE
Make the first booking feel like your salon
Your storefront is where new and returning clients meet your services, team and availability. Shape it with your own visual language, then make it easy to share from the channels you already use.
- A branded storefront
- Choose colours, fonts, photographs and page sections for a Gloa page that presents your salon.
- Services and people in one place
- Let clients find the right service and professional before they reach the booking step.
- A direct route to booking
- Use your gloa.ca address and counter QR code, or connect your existing website to Gloa.
- Visibility where clients search
- Show services, hours and current availability in Gloa map and search results.
CLIENTS AND TEAM
Give the team context, not more handoffs
The client experience is stronger when the relevant history is available to the people doing the work. Gloa keeps client records and conversations organized while separating internal coordination from client communication.
- Shared client history
- Review visits, services, spending and preferred professionals from one client record.
- Private service notes
- Keep formulas, allergies and preferences available to the team members who need them.
- Client and team conversations
- Use client messages with photos and voice notes, and keep internal team conversations separate.
- Access by role
- Give owners, managers and team members access appropriate to their responsibilities. Financial information stays restricted by role.
- A reason to return
- Create loyalty points, rewards and tiers that suit your salon. Give clients a clear view of the rewards they are working towards.
PAYMENTS AND OVERSIGHT
Set the rules, keep the record
Policies work best when they are clear before the booking and traceable afterwards. Set payment requirements for the business and use records already in Gloa to review its performance.
- Requirements before confirmation
- Set a deposit, full payment or card-on-file requirement. Clients see the requirement before confirmation.
- Terms accepted with the booking
- A later policy change does not alter the cancellation terms already accepted for an appointment.
- Refunds with an audit trail
- Issue full or partial refunds while retaining the adjustment in the payment record.
- Reporting for decisions
- Arrange your dashboard and review sales and tips by service, professional or period. Download the accounting documents available for your business.
YOUR SALON
One salon. One team. One calendar.
Owners, managers and professionals each see what their role allows, in the same current schedule.
STRUCTURE THAT GROWS WITH YOU
Manage the salon you have now
The salon plan is built for a working team and can also support the practical arrangements around it: more than one location, rotating professionals and guest artists.
- One bill, several locations
- Use one bill while setting hours and prices by location. Team members can work across locations.
- Guest artists and chair rental
- Host independent professionals with their own business records, separate from your staff and your salon’s financial information.
- Bring your existing clients
- Matching contact details identify imported clients as existing clients. Large imports submitted after bookings begin may require review before commission exemptions apply.
- A direct booking path for your audience
- No marketplace commission applies when a client books through your link, QR code or website, including a new client. Gloa takes no commission on tips; card-processing fees still apply.
ANSWERS
Questions from salon teams
- How is Salon priced?
- Salon is priced per open location, not per team member. Review current plan pricing before billing begins.
- Can each person have their own calendar?
- Yes. The salon calendar includes one column per professional, with team and individual views.
- Can we manage multiple locations?
- Yes. Salon supports multiple locations on one bill, with location-specific hours and prices.
- Can guest artists use Gloa?
- Yes. Guest artists and chair-rental professionals keep their own business records, separate from your staff and your salon’s financial information.
READY FOR THE WHOLE TEAM
Run the next busy day with one view
Bring your team, booking path and client records into a system that keeps the salon connected from opening to close.
WORKING ON YOUR OWN
An independent practice instead?
Explore the Gloa experience built for professionals who manage their own services and schedule.