FOR INDEPENDENT PROFESSIONALS
Run your business, your way
Gloa gives independent beauty professionals one place to take bookings, present their work and keep each client relationship organized. It is built for the work you do yourself, from the first available time to the record after the visit.
- Free during launch
- Your clients remain yours
- No contract required
YOUR WORKDAY
A calendar that keeps up
Your availability should reflect your actual day, not require a second round of messages. Gloa keeps your booking page connected to the hours, breaks and time away you set.
- One current schedule
- Set your services, working hours, closed days and time away in the same place clients use to book.
- Bookings that respect your time
- Once a client confirms a time, that slot is no longer available for another booking.
- Room for the unexpected
- Add a walk-in to your calendar and keep the rest of the day visible.
- A clear next step
- Clients receive booking confirmation and reminder emails, with change notices when an appointment moves or is cancelled.
YOUR PRESENCE
One link for your business
Give clients a clear place to understand your services and book with you. Your Gloa storefront can carry your photographs, colours and type while showing the availability you have set.
- A page under your name
- Use your gloa.ca address in your social profile, on printed material or wherever clients look for your booking link.
- Your work, in context
- Build galleries and before-and-after images into the page that introduces your services.
- Booking from your existing site
- Connect your site to Gloa so your booking experience stays under your name.
- Local discovery
- Present your services, hours and current availability in Gloa’s map and search results.
CLIENT RELATIONSHIPS
Remember the details that matter
The useful part of a client record is what helps you prepare for the next visit. Keep a reliable history without reaching for personal messages or separate notes.
- A complete client record
- Review visits, services, spending and your client’s preferred professional in one place.
- Private working notes
- Record preferences, formulas, allergies and other details you need for future appointments.
- Conversation beside the booking
- Use in-app client messages with photos and voice notes while keeping appointment details close at hand.
- Loyalty with your rules
- Set points, rewards and tiers for the kind of return experience you want to offer.
PAYMENTS AND REPORTING
Make each appointment easier to close
Set expectations before a client confirms, then keep the payment and appointment record together. Gloa supports the decisions around a booking without making your policies impersonal.
- Payment terms shown before booking
- Set a deposit, full payment or card-on-file requirement for your business. Clients see the requirement before confirming.
- Policies tied to the appointment
- The cancellation terms accepted at booking remain with that appointment, even if you later update your policy.
- Refunds when needed
- Issue a full or partial refund and retain the adjustment in the record.
- A view of the business
- Review sales and tips by service or period. Export your client records and download the accounting documents available for your business.
YOUR BUSINESS
Your name on the page. Your clients in your book.
Every booking, every record and every message stays under your name.
YOUR CLIENTS
Build on relationships you already have
Gloa is designed to support the client base you have built. Bring your existing records with you and continue to manage your business from one current source of information.
- Import your client list
- Matching contact details identify imported clients as existing clients. Large imports submitted after bookings begin may require review before commission exemptions apply.
- Your direct booking path
- No marketplace commission applies when a client books through your link, QR code or website, including a new client.
- Your account for payouts
- Card payments are routed by the payment processor to your own account according to its payout schedule; Gloa does not hold a balance for you.
- Tips stay distinct
- Gloa takes no commission on tips. Card-processing fees still apply.
ANSWERS
Questions from independents
- Is Independent free?
- Independent is free during launch. You will receive at least 30 days’ notice before any change, and no charge will begin without your consent.
- Can I use Gloa if I work from a studio or salon?
- Yes. Independent is for professionals working on their own, whether they work in a salon, studio or home-based space.
- Can I bring my client list?
- Yes. You can import client records and export your client records along with available accounting documents.
- Can I set deposits and cancellation terms?
- Yes. You set your business’s payment requirements, and clients see the applicable terms before they confirm.
READY WHEN YOU ARE
Put your next opening to work
Set up your services, hours and storefront, then share one booking link with the clients who already trust your work.
WORKING WITH A TEAM
Managing a salon instead?
Gloa also supports salon owners with team access, location management and guest artists.