QUÉBEC
Gloa for spa and massage
Clients can find your practice, choose a treatment, reserve an available time, and review payment terms before confirming. Gloa provides a calendar for each therapist and a set duration for every service.
- Treatments given their full length
- Private notes for thoughtful care
- Calm time between clients
THE DAY
The calendar
Set a duration and price for each massage and spa service. Block time between appointments for linens, cleaning, and room preparation.
- Each treatment, its time
- A relaxation massage, a facial, and a longer body treatment each take the space you set aside for them.
- Every therapist in view
- View the team schedule or one therapist’s calendar.
- Preparation between clients
- Add a block for room preparation without creating an appointment.
- Bookings made well ahead
- The opening hours and closed days you set are the ones a client sees when she plans her next visit.
- No duplicate bookings
- Once a client confirms a time, another client cannot reserve it.
- Blocked time
- A block can hold time for one therapist or the whole practice when nobody should be bookable.
ONLINE
Your page
Your Gloa page uses your practice name, colours, typefaces, and photographs. Clients can review your services and current availability on the same page.
- Finished templates adjusted in a live preview
- Galleries for the treatment space and your work
- A QR code for the reception counter
- Your existing website pointed to a page carrying your name alone
- Services, hours and real availability in search and on the map
A prepared massage treatment room.
THE PLATFORM
What Gloa handles
Gloa connects confirmations, reminders, payment terms, private notes, sales, and reports to each appointment.
- Appointment reminders
- A client receives an email when she books, the day before her visit, and again a few hours ahead.
- Payment terms shown first
- Choose a deposit, full payment, or a card kept on file for each service and show the choice before she confirms.
- Intake details kept private
- Sensitivities, preferences, and care notes are written and read only by your team beside the client's visit history.
- Changes reach her promptly
- A cancellation or new time is sent by email as soon as the appointment changes.
- Missed visits
- Keep or waive the fee she saw when booking, and ask for a deposit next time without placing a label on her.
- Sales reports
- Services and sales can be read by therapist or period, with tips attributed to the person who earned them.
YOUR BUSINESS
What stays yours
- Your client relationships
- Import your existing list. Matching contact details identify existing clients. Later bulk imports may require review before exemption from introduction fees is confirmed.
- Your private care notes
- The details your team needs for a considerate return visit stay inside the client book and away from the public page.
- Your money
- Card payments go to your own account on your own schedule, and Gloa holds none of your funds.
ANSWERS
Common questions
- Can I leave time to prepare between clients?
- Yes. Place a block between appointments for linens, cleaning, and setting the table without adding a false service.
- Can my team keep intake details private?
- Yes. Sensitivities, preferences, and other private notes are written and read by the team only.
- Can each therapist keep a different schedule?
- Each professional has her own calendar and working hours, while you can still see the practice together.
- Can I set different payment terms by treatment?
- Yes. A deposit, full payment, or a card kept on file is chosen by service and shown to the client before she confirms.
WHEN YOU ARE READY
Get started
Add your treatments, durations, hours, and page settings. The Help Centre provides guidance in French and English.
BY TRADE
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- Skin and esthetics — Scheduling, private notes, and payments for esthetics practices.
- Makeup, lashes and brows — Scheduling, portfolios, and payments for makeup, lash, and brow services.