Reassign a departing person's appointments

Keep existing appointments booked and give each one to an available professional.

1 min read · Updated August 28, 2026

In short

Removing or moving a person leaves their upcoming appointments booked at the original location.
Those appointments return to the salon without that professional.
Open each affected appointment and choose a new professional; the date, time, and booking status stay in place.

The affected appointments on the original location's calendar
An available professional for each service and time
The clients who need to know about the change

After the departure or move, open an affected appointment from the original location's calendar.
Open Assigned to and choose the professional who will take the appointment. Choose someone who is available and performs the booked service.
Repeat for every appointment returned to the salon.
Tell each affected client who will now receive them.

Booking	Remains booked
Location	Does not change
Professional	Needs a new assignment

The person I need is not in the list	Check that the professional belongs to this location. A professional from another location cannot be assigned here.
The new professional has a schedule conflict	Choose another professional or resolve the overlapping appointment before assigning this one.
I cannot change Assigned to	Ask the owner to check that your role can edit all bookings.

Related articles

Remove a team member — Remove someone's salon access and deal with the appointments they leave behind.
Move a team member to another location — Move an active team member between locations in the same business and understand what stays behind.
Invite someone to your team — Invite a professional by their Gloa username and choose the right role.
Choose team roles and access — Understand what owners, managers, and team members can see and change.