Use the team time clock
Turn on clocking, understand how team members record a shift, and review their hours.
2 min read · Updated September 7, 2026
In short
- The time clock is off until a person with business-settings access turns it on.
- Only team members clock in and out; owners and managers do not use the punch control.
- Each member sees their recent shifts, while the salon's timesheet shows team hours for the selected period.
- A day with a house call on the calendar is the one exception to the location requirement.
Path: Team & Staff › Time clock
- Turn on Enable time clock in the Time clock section.
- Turn on the location requirement if punches must be made near the salon. The salon address must be set before the location requirement is available.
- Have each team member choose Clock in when their shift starts and Clock out when it ends.
- Choose the reporting period and review each person's total in the Timesheet.
| Clock in | The shift starts and remains in progress. |
|---|---|
| Clock out | The shift closes and its worked time appears in recent shifts. |
| Selected period | The Timesheet totals the recorded shifts for each member. |
| A member cannot clock in or out | Check that the clock is on. If location is required, confirm the salon address is set and have the member allow location access near the salon. |
|---|---|
| A member on a house call cannot clock in | Check that the at-client appointment is on that day's calendar at your salon, and that it is either unassigned or assigned to that member. Gloa allows the punch from the calendar entry, so a house call nobody wrote down looks like a person standing in the wrong place. |
| A member is already clocked in | They must clock out of their open shift first, including a shift left open at another salon. |
| No hours appear for the period | Check the selected period and confirm that the member completed a clock-out for the shift. |