Move a team member to another location
Move an active team member between locations in the same business and understand what stays behind.
1 min read · Updated August 28, 2026
In short
- The move is available only between open locations in the same business that you can manage.
- The person's role moves, but their permissions and commission rate do not.
- Their upcoming appointments at the old location stay there and return to that location's calendar for reassignment.
Before the move
- Access to manage the team at both locations
- A plan for upcoming appointments at the old location
- The permissions and commission rate needed at the new location
- Open the active team member and choose Move location.
- Choose the open location where the person will work. A location appears only when it belongs to the same business and you can manage its team.
- Read the transfer note and confirm the move.
- Set the person's permissions and commission rate at the new location, then assign their old appointments to available professionals.
| Role | Moves with the person |
|---|---|
| Permissions and commission | Set again at the destination |
| Past work | Stays with the old location |
| Move location is not available | Check that another location in the same business is open and that you can manage the team at both locations. |
|---|---|
| The destination refuses the move | The person may already work there, own that location, or be suspended there. Resolve the message shown before trying again. |