Handle a change to your book

Check what changed, then involve the salon when an appointment must move or change hands.

1 min read · Updated August 28, 2026

A change may come from the client or the salon. Open the appointment and read its current time, service, assigned person, and status before acting.

• If only your preparation changes, use the updated appointment as the source of truth.
• If the time no longer works, tell the salon which nearby times do work for you.
• If another professional must take it, ask the salon to reassign it. Gloa checks the new person's calendar for a conflict.
• If the client needs an explanation, give the salon the facts and let it send the client-facing message.