Check a client in

Record that the client has arrived using their booking code.

1 min read · Updated August 28, 2026

In short

  • Use either the scannable booking code or the client's short code.
  • Confirm the client and appointment before recording the arrival.
  • The appointment then shows the recorded arrival time.

The client's booking carries a scannable code and a short code. Either one identifies the appointment and records the arrival.

  1. Open the salon check-in flow when the client arrives.
  2. Scan the code on the client's booking, or enter the short code they show you.
  3. Read the result and confirm it is the right client and appointment. The appointment then shows the recorded arrival time.
The code cannot be scannedEnter the short code the client shows you.
The salon must finish somethingLet the salon handle that part; the arrival can still be recorded.

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