Add a walk-in to the calendar
Record an appointment you take in person or by phone, with or without client details.
1 min read · Updated August 28, 2026
In short
- Record in-person or phone bookings on the calendar so their time is not offered again.
- Use an existing client, add a new one or make the booking without client details.
- Review any overlap warning before choosing to book anyway.
A walk-in belongs on the calendar even when the client never booked online. Recording it protects the time from being offered to someone else and keeps the day readable.
Path: Calendar › New booking
- Choose an empty calendar time and start a new booking.
- Find an existing client, add a new client with their name and optional contact details, or choose a walk-in with no information.
- Choose the service, the person doing it, and the date and time. You may leave the person unassigned and add a note.
- Add the booking. If it overlaps another booking or block, review the warning carefully before deciding whether to book anyway.