Read business alerts
Business alerts appear in Notifications for owners. They can flag a chargeback, an unusual rise in refunds or no-shows, or summarize a completed week.
1 min read · Updated August 28, 2026
In short
- Business alerts go to owners, not managers or team members.
- The alert names the business, which helps when you own more than one.
- Reading an alert marks it as read; it does not change a booking or move money.
| Chargeback alert | A chargeback was opened |
|---|---|
| Refund alert | Refund activity rose unusually |
| No-show alert | No-show activity rose unusually |
| Weekly summary | Completed work and new-client activity |
Review an alert
- Open Notifications and find the business alert.
- Check the business name and the figures shown in the alert. An alert can cover a completed period rather than today's activity.
- Compare the alert with the matching period in Insights.
- Use Mark all read when you have finished reviewing every unread notification.
| A manager did not receive the business alert. | Business alerts are sent to owners. Ask an owner of that business to review Notifications. |
|---|---|
| The alert does not match today's figures. | Check the period described by the alert, then select that period in Insights before comparing. |