Preview, schedule, stop, or delete a campaign

Review the audience before confirming, schedule a future send, cancel a draft or scheduled campaign, or delete a campaign that is not sending.

1 min read · Updated August 28, 2026

In short

The final step previews the offer, reachable count, audience sample and sending choice.
A scheduled campaign shows its send date and time on its detail page.
Campaigns do not have a pause control. Cancel a draft or scheduled campaign before it goes out.
You can delete any campaign except one that is currently sending.

Cancel	Delete
Available for a draft or scheduled campaign Stops the campaign from being sent	Available unless the campaign is sending Removes the campaign and its offer for good

While you set it up, continue to Review and check the audience and offer before confirming.
Choose Schedule for later and select the future date and time shown in the review. If that time falls within your quiet hours, the campaign remains scheduled until sending is allowed.
To stop an unsent campaign, open it from Campaigns and choose Cancel campaign.
To remove a campaign, open it and choose Delete campaign, then confirm.

I cannot cancel this campaign.	Only draft and scheduled campaigns can be cancelled. If it is no longer sending, use Delete campaign if you want to remove it.
Delete campaign is not available.	Wait until the campaign is no longer sending, then open it again.

Related articles

Build a campaign and choose its audience — Choose a client group or specific clients, set the offer, and check the reachable audience before sending.
Who receives a campaign — A client must belong to the chosen audience, have consent, have a reachable channel, and remain within the sending limits shown by your marketing settings.
Bring back clients who have gone quiet — Build a campaign for clients who have not returned, check who can receive it, and send now or later.
Build your loyalty ladder — Choose how clients earn points, add milestones, and attach a reward to each one.