Add, edit, or archive a client

Add a contact, correct details you entered, or move a client out of your active list.

1 min read · Updated August 28, 2026

In short

  • A name is required when you add a client; email and phone are optional.
  • You can edit the name and contact details of a contact you added or imported.
  • Archiving removes a client from active views without removing their record or appointments.

Path: Clients

Add a client

  1. Choose Add client.
  2. Enter the client's name and any email address or phone number you have. Search first to avoid adding a second record for the same person.
  3. Add the client.

Edit or archive

  1. Open the client from the list.
  2. Choose Edit to change a contact you added or imported, then save the changes. Contact details are not editable here when the record is linked to the client's Gloa account.
  3. Choose Archive when you want the client removed from active views.
I cannot see EditThe client is linked to a Gloa account, so their profile supplies the contact details. You can still edit notes, tags, and marketing consent.

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